Privacy Policy

PAYMENT SECURITY INFO

When ordering with us, we undertake steps to secure our customers personal information and credit card data. Our Villa Verde Living website employs a 128-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed.

WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?

Villa Verde Living collects only the necessary customer information necessary in order to fill orders and provde improved shopping experience to our customers, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail and postal address, that you provide to us when you place an order, when you save your information with us or when you participate in a promotion or survey. Villa Verde Living may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary email messages related to your order such as an order confirmation, dispatch email etc. We may also send you other information that we believe may be of interest to you. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalise your shopping experience. We also monitor site use and traffic patterns to improve our website design and functionality, the products and services we offer and the way in which we offer them. Villa Verde Living recognizes that it must maintain and use customer information responsibly.

We may also use various mechanisms to track activity on our website, including cookies or web beacons, sometimes in connection with select partners. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. We use the information collected by these technologies to study use of our website, to refine and improve our customer service and performance, and to detect and prevent misuse or fraud. These and other technologies also allow delivery of advertising that directly relates to offers that may be of interest to you. If, however, you’d prefer not to receive relevant banner advertisements, you may opt out at any time by changing your account preferences online once logged in. You may also delete cookies, including those associated with web beacons, by following the directions in your browser software. If you delete your cookies, use a different browser, or buy a new computer, some functionality of the website may change, and you may need to renew an opt-out choice if you have made one.

We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalise and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Visit www.macromedia.com/support/documentation/en/flashplayer/help/ to learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud. We do not share credit card information with third parties except for the purpose of processing payment for products you’ve ordered and as required by law.

UNDER 13 YEARS OF AGE?

If you are under the age of 13, you are not permitted to submit any personal information to Villa Verde Living. Villa Verde Living is intended for users who are 13 years of age and older. We do not knowingly collect information from individuals under the age of 13. If a parent, guardian or anyone else becomes aware of personal information we have collected from an individual under the age of 13, please contact us via email at info@villaverdeliving.com.au